Privacy Policy

Sculptor Vaitkus ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

Please read this policy carefully. If you do not agree with our practices, please do not use our website or services.

1. Information We Collect

Information You Provide Directly

Commission Inquiry Forms:

  • Name, email address, phone number

  • Commission type and artistic vision

  • Intended space details

  • Reference images and inspiration links

  • Preferred timeline and budget

  • Additional notes about your project

Contact Forms:

  • Name and email address

  • Subject and message content

  • Phone number (optional)

Account/Newsletter Signup:

  • Email address

  • Name (optional)

  • Communication preferences

Payment Information:

  • Billing address

  • Payment card details (processed securely via third-party payment processor; we do not store full card numbers)

  • Invoice and transaction records

Information Collected Automatically

Website Usage Data:

  • IP address and device type

  • Browser type and operating system

  • Pages visited and time spent on site

  • Referral source (how you found us)

  • Clicks and interactions on the site

  • General geographic location (country/city level)

Cookies & Tracking Technologies:

  • Session cookies (temporary, expire when you close browser)

  • Persistent cookies (remember preferences across visits)

  • Analytics cookies (Google Analytics) — see section 3

  • Third-party cookies from integrated tools

We use these technologies to improve your experience, understand user behavior, and personalize content.

2. How We Use Your Information

We use collected information to:

Process Commissions: Respond to inquiries, develop designs, manage fabrication, coordinate installation

Communication: Send updates about your project, answer questions, provide consultation

Marketing: Send newsletters, announcements about new sculptures, or promotions (only if you opt-in)

Website Improvement: Analyze usage patterns, fix technical issues, enhance user experience

Legal Compliance: Meet legal obligations, fulfill contracts, resolve disputes

Fraud Prevention: Detect and prevent fraudulent or unauthorized activity

Customer Support: Address inquiries and provide technical support

We will never:

  • Sell or rent your personal data to third parties for their marketing purposes

  • Share your information without your consent (except as required by law)

  • Use your data for purposes other than those listed above

3. Third-Party Services

Our website uses third-party services that may collect data:

Google Analytics:

  • Collects anonymous browsing behavior

  • Helps us understand site traffic and user engagement

  • Does not identify you personally

  • View Google's privacy policy: https://policies.google.com/privacy

Squarespace (Website Host):

4. Data Security

We implement industry standard security measures to protect your information:

  • SSL encryption for all data transmitted via our website

  • Secure password practices for account access

  • Limited access to personal data (staff only as needed)

  • Regular security audits and updates

  • Secure payment processing through third-party providers

5. Your Rights (GDPR Data Protection)

If you are located in the European Union or a jurisdiction with similar privacy laws, you have the right to:

Access: Request a copy of your personal data

Correction: Correct inaccurate or incomplete information

Deletion: Request deletion of your data ("right to be forgotten")

Portability: Receive your data in a structured, portable format

Objection: Object to certain processing (e.g., marketing communications)

Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at: info@vaitkauspaminklai.lt

We will respond within 30 days (GDPR requirement: 45 days maximum).

6. Cookies

What Are Cookies? Small text files stored on your device that remember your preferences and activity.

Our Cookies:

  • Essential: Required for website function (login, forms, security)

  • Analytics: Help us understand how you use our site

  • Preference: Remember your choices (language, display settings)

  • Marketing: Track your interest in our sculptures (optional)

Managing Cookies:You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies and other site data

  • Safari: Preferences → Privacy

  • Firefox: Options → Privacy & Security

  • Edge: Settings → Privacy, search, and services

Note: Disabling essential cookies may affect website functionality.

Do Not Track:We honor Do Not Track (DNT) signals where possible, though not all third-party services do.

7. Data Retention

We retain your information only as long as necessary:

  • Commission Inquiries: For the duration of your project + 3 years (legal/archival purposes)

  • Newsletter Subscribers: Until you unsubscribe

  • Website Analytics: Aggregated and anonymized after 26 months

  • Payment Records: As required by law (typically 7 years for tax/accounting)

  • Contact Form Submissions: For correspondence purposes + reasonable follow-up

You may request deletion of your data anytime (except where legal requirements mandate retention).

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on this page

  • Updating the "Last Updated" date

  • Sending an email notification (for significant changes)

Your continued use of our website after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights:

Sculptor Vaitkus: Email: info@vaitkauspaminklai.lt

Phone: +33 7 59 82 43 00

Languages: English, French, Russian, Lithuanian

Data Protection Officer Inquiry:If you have concerns about our data practices, you may also contact your local data protection authority.

10. Additional Information

GDPR Data Processing Agreement:If you are a business customer requiring a Data Processing Agreement (DPA), contact us to discuss terms.

This Privacy Policy is effective as of 2024 and was last updated in 2024.

Thank you for trusting Sculptor Vaitkus with your personal information.